Metrics and Reports

Manually Define Screens / Some Screens are Missing

Appsee's SDK automatically detects and tags Activities (Android) / viewControllers (iOS) as screens. How do you know if you need to split / manually define screens? Watch some videos and if you ...

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How does Appsee distinguish between tablets and smartphones?

To be able to tell a tablet from a smartphone, Appsee checks the device resolution. Note: It is possible to run smartphone apps on a tablet in compatibility mode, in which case the device will be recognized a...

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How Does Appsee Count Sessions?

An Appsee session starts when your app is either launched or resumed and ends when your app crashes, explicitly closed or sent to background. Please note that launching another app will automatically send your...

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In-screen analytics for Scrollable screens

When you have a scrollable screen in your App, performing In-Screen analytics (UI Analysis > Screens) becomes more of a challenge. Appsee is able to recognize all of the In-Screen Actions (tapping on butto...

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Some Events are missing

Appsee enables tracking of up to 200 data-points per session (events and their properties). If you're getting a message that some events were removed from a session this is either due to this limitation, or th...

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Some of the screen names are unclear - probably function names of the code. How can I change this?

Appsee captures screens as viewControllers in iOS and Activity in Andriod. Sometimes, the names of the viewControllers/Activities are not set correctly in the code or are obfuscated with ProGuard (Android). If ...

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How can I share a video / create a public link?

In the video player there's a "create public link" button. You can share this link with anyone (customer service representatives, development for crashes/bugs). They do not need login credentials to access this...

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How Does Appsee Capture Location?

If your application captures Geo-Location information, you can embed the longitude and latitude parameters into a session. Please see integration instructions for iOS / Android. By doing so, you'll be able to ...

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Timeline data types explained

- Screen Visit - Gesture and Actions* like tap, swipe and pinch are usually indented and denoted with dedicated icons (swipe right will be donated with a right pointing arrow, action with a pointing finger ...

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How does Appsee define unique Users?

The User count presented in Appsee dashboard refers to a unique User Index allocated by Appsee to each installation of your app. Please note the following may impact our user count: 1. App Install / Uninstal...

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